Patch Base Support

Use this form to get help troubleshooting your setup with Patch Base. Please answer each of the questions as best as you can. Doing so will make it much easier to get things working quickly.

Your Name*

Your Email Address*

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Is this Patch Base for Mac, or iPad?*

This question is important.

Which synth are you having issues with?

What is the name/brand of the MIDI interface you're using?

Can you play notes on your synth using the Patch Base in-app keyboard?

This helps us know whether MIDI is getting from Patch Base to the synth.

Can you fetch a patch/voice from your synth to Patch Base?

Have you checked that your MIDI In and Out are selected in Patch Base?

Where to find your MIDI In and Out settings:

Mac

On Mac, you select your MIDI In and Out via a menu (named for your synth) at the top of the screen. You will see a check mark next to the selected MIDI In and Out.

iPad

On iPad, you select your MIDI In and Out via the MIDI Settings icon in the top-left of the editor. You will see a check mark next to the selected MIDI In and Out.

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